During
the second stage of the collections process from day 60-120 probability
of reimbursement decreases. Our persistent collections department then
focuses primarily on self-pays to develop a payment plan for patients.
All unpaid claims filed with Insurance Companies are turned over to
TDI (Texas Department of Insurance) for complaint resolution after 60
days. Our collections department works to obtain payment from the patients
in the most customer service friendly approach. A collection is the
final step to representing the physicians and we do so in a manner that
is professional.